At the Herbal Incense K2 Store, we’re committed to delivering your order as fast and efficiently as possible with minimum fees.

• Place your order in the United States with us and you will receive an email outlining your purchase. In the case of CashApp, Zelle, and Chime, you’ll supply us with a screenshot, and you’ll be emailed details about how to pay.
• Once your order has been completed, within 24-48 hours, your tracking number will be emailed out to you and visible in your account.
• For those who want to pay by Bitcoin, orders are sent when the funds are received into our Bitcoin address, If you can supply us with a screenshot of your payment, we will process your order as soon as possible.
• By leaving one of our 4 warehouse hubs, your goods can be with you within 2 to 5 working days.
• We ship Monday through Saturday. 
• You will see information about where to track your order in your order confirmation email once you complete the checkout process.
• Please note that it is your responsibility to know your local laws and customs regulations, but in 99% of cases, there are absolutely no delivery problems, and there’s no NO INSURANCE or OR FURTHER CHARGE REQUIRED AFTER ORDERS.
• Please if you’re an international client, message us on WhatsApp or email us for your shipping process.

• Free Shipping:$0.0  Delivery: 3–5 working days

• Flat Rate Shipping: $25    Delivery: 2–3 working days

• Overnight Shipping:$50    Delivery within 24hours

PACKAGING: Orders are packaged very discreetly in padded envelopes with heat-sealed sachets inside. There is no mention of product names or our brand name on the outside of the packages.

• All sales are final.
• If your package is tracked and goes missing, we’ll ship it again for no extra charge.
• Note: We do not reship if you supply us with the wrong address. The address can be changed if the order has still not been dispatched at our end. As soon as the order is transferred to courier, we cannot change any information or return it to you.
• We also do not reship if your package is shipped back to us. Please keep track of your packages and contact your local courier company or post office in case they cannot locate your address.
• We refund if and only if the package shipped was the wrong package or bad product.

• At the Herbal Incense K2 Store, we take your privacy very seriously.
• We do not collect and store your card details, payment details, or delivery addresses.
• The information you give us is totally confidential and will not be sold or given to any individual, company or organization under any circumstances.